Duties / Responsibilities: 
 
Commercial Duties

• Work with the Outside Sales Staff to find leads for bridge rentals and propping rentals
• Search the internet (e.g. DOT websites) for construction projects which require temporary bridges and/or propping
• Search publications (e.g. Dodge reports, BidEx, etc) for construction projects which require temporary bridges and/or propping
• Determine bidders lists for appropriate major projects
• Prepare quotations for the rental or sale of our bridge and propping products
• Establish working relationships with customers to ensure the Mabey name is first and foremost when it comes to temporary bridges and propping
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• Operations Duties
• Work with the Depot Managers to coordinate deliveries and returns of Bridging and Propping rental contracts, including:
• Preparation of Goods Received Notes (GRNs)
• Preparation of Goods Outwards notes (GOs) and Goods Inwards (GIs) notes
• Arrange all trucking related to Bridging and Propping contracts
• Maintain job calendar of orders coming in and going out
• Prepare product requirement lists from quotations / orders
• Prepare truck lists from pick lists prepared by Engineering Dept.
• Create and maintain customer files and contract files
• Process start and stop rent dates
• Maintain communication with customers, including:
• Advising customers of outstanding equipment on site, damaged or missing items or any other charges that may be applied
• Follow up with customers to assure satisfaction
• Respond to, and solve or refer problems.
• Research complaints concerning services rendered, referring complaints of service failures to designated departments for investigation.
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• Other duties as assigned